In 2015 and 2019, Travellers Choice was recognised as Australia’s Best Travel Agency Group at the National Travel Industry Awards (NTIA). The group was a finalist in 2014, 2016, 2017 and also 2018. NTIA recognises and rewards excellence in the Australian travel industry.
Travellers Choice member agencies are themselves frequently finalists and winners of national travel industry awards such as NTIA and the Cruise Lines International Association (CLIA).
Since its inception in 2016, the NTIA People’s Choice Award for Retail Travel Agency of the Year has been dominated by Travellers Choice. The award is voted by Australian consumers and presented to travel agents for their unrivalled focus on customer service. The inaugural winner was Queanbeyan City Travel & Cruise from NSW, who handed the mantle to Kingscote Travel from SA in 2017, and across both years over 40% of finalists were from the Travellers Choice network.
In addition to industry awards, Travellers Choice members are regularly recognised for their revenue contributions to preferred suppliers. Our agents have received top seller accolades from a wide range of partners including Qantas Holidays, Scenic, World’s Leading Cruise Lines and The Cruise Team.